Users have encountered an issue when installing Google Chrome on Windows computers with Intel and AMD processors. The downloaded installer fails to launch, displaying a system message about incompatibility. Sources suggest that Google mistakenly distributes an ARM version of the installer instead of one for x64 systems.
Cause of the Installation Error
According to Windows Latest, users downloading Chrome from the official website experience installation failure. When attempting to run ChromeSetup.exe, the system displays the message: “This app can’t run on your PC. To find a version for your computer, contact the software publisher.” Reddit users confirm similar issues, indicating a system failure during installation.
It is suggested that Google is mistakenly providing an ARM-based installer to x64 systems. As a result, devices with Intel and AMD processors receive an installation file intended for Snapdragon-based systems, causing an architecture conflict.
Possible Workarounds
Despite this issue, some users report successful installation using an alternative Chrome download link, notes NIX S0lutions. Windows Latest also notes that offline installers function correctly. To download the offline installer, users should visit the Google Chrome website, navigate to the Chrome Family section, select Other platforms, and choose the appropriate version, such as Windows 11/10 64-bit.
At the time of publication, Google has not issued an official statement regarding the problem. The scale of the issue, the number of affected users, and the exact cause of the ARM installer misdistribution remain unclear. Yet, we’ll keep you updated as more details emerge.